Anniversary Sale ยท UP TO 90% OFF

Customer Care Promise

At Eydology, we care about every detail of your eyewear experience โ€” from design to delivery, and long after.

Whatโ€™s Covered / Not Covered

Covered:
Manufacturing defects in materials or workmanship

Not covered:

  • Damage caused by accident, negligence, or improper care
  • Normal wear and tear
  • Scratched lenses
  • Lost or stolen items

How to Make a Warranty Claim

To submit a warranty request, please email our support team at help@eydology.com and include:

  1. Your order number or proof of purchase
  2. Clear photos of the issue
  3. A short description of what happened

Our team will respond within 2โ€“3 business days with next steps.

Care Beyond Warranty

Even after the warranty period, our support doesnโ€™t stop.
You can always reach out for professional advice on fit adjustments, maintenance tips, or replacement parts โ€” because we believe good eyewear deserves lasting care.

Our customer care team is always here for you.

Login

Forgot your password?

Don't have an account yet?
Create account